Contact & Support

Questions about a specific fixed-departure tour or your booking? We’re here to help.

This page supports inquiries related to fixed-departure tours listed on dongthi.com/en. For schedules and pricing, please check the tour detail or departure listing first.

Quick links
View Departures & Dates How it works FAQ

Ask about a departure

Availability, room type, suitability for children, or specific departure questions.

  • Confirm seats for a listed date
  • Rooming & supplements
  • Basic suitability questions
Ask About Availability

Booking & payment support

For travelers who already booked or are in the payment process.

  • Payment instructions
  • Booking confirmation
  • Change or cancellation questions
Booking Support

General questions

If you’re still deciding or need clarification before choosing a departure.

  • How fixed-departure tours work
  • General visa guidance
  • Travel preparation basics
General Questions

Email

support@dongthi.com

Best for detailed questions and booking follow-up.

Messaging

WhatsApp / Zalo

Available during office hours (Mon–Fri, 9:00–18:00 GMT+7).
Important note:
This website serves travelers booking fixed-departure tours.
For travel agencies seeking agency-branded or B2B cooperation, please contact our dedicated B2B team via Dong DMC.

Our goal is to help you book with confidence and travel smoothly on your selected departure.

For most questions, tour detail pages and the FAQ already provide complete information.

View Departures & Dates