Licensed Vietnam Tour Operator – Inbound & Outbound Capabilities
Dong Thi Travel is a licensed Vietnam tour operator delivering inbound and outbound programs with structured standards, operational discipline, and long-term reliability.
As a legal entity operating under Vietnam’s tourism licensing framework, Dong Thi Travel designs, contracts, and delivers structured travel programs for individuals, corporate groups, and travel partners.
Our role is not only to design itineraries — but to ensure compliance, operational standards, supplier coordination, and duty-of-care responsibilities across every program.
We operate under a standards-first framework designed to reduce uncertainty early: pacing, inclusions, hotel level, rules, and responsibilities are clarified upfront.
Operating Models
The program types we are licensed and structured to deliver.
Inbound Vietnam Programs
Group tours, private journeys, incentive programs and corporate delegations operated under licensed contracting, supplier governance, and defined service standards.
Fixed Departures
Published departures with clear inclusions, defined minimums, and operational pacing designed for predictable delivery and easy planning.
Outbound Programs
Structured outbound tours for Vietnamese travelers, including itinerary planning, airline coordination, visa support guidance, and overseas ground handling alignment.
Delivery Standards
How we reduce operational risk and make expectations visible early.
Routing & Timing Logic
Minimum night guidance, transfer buffer planning, realistic pacing, and city sequencing structured to reduce operational risk and avoid delay cascades.
Supplier & Contract Governance
Contracted hotels, licensed transport providers, qualified guides, and defined service classes to ensure consistency, transparency, and controlled quality.
Pre-Trip & On-Trip Control
Confirmation checklists, reconfirmation protocols, and structured communication channels to keep travelers, advisors, and internal operations aligned.
Contingency & Duty of Care
Escalation pathways, schedule adjustment capability, weather contingencies, and responsibility mapping to protect traveler experience and program safety.
Commercial & Pricing Structure
Defined inclusion frameworks, documented exclusions, payment schedules, and cancellation policies aligned with operator compliance and traveler expectations.
Support & Rules Clarity
Meeting points, guide instructions, emergency contacts, and tour rules clarified in advance to reduce confusion and keep the trip smooth.
Compliance & Governance
- Licensed Legal Operator: Operating under Vietnam’s tourism operator licensing framework (VNAT).
- Transparent Commercial Structure: Clear inclusions, defined exclusions, and documented terms.
- Financial & Documentation Discipline: Formal invoicing and structured payment processes.
- Brand Clarity: Dong Thi Travel operates as the licensed tour operator; Dong DMC serves travel professionals as the inbound execution team via partner-only channels.
Learn more about our legal entity and brand structure on the About page.
This page outlines operator capabilities for corporate clients, group organizers, and travel advisors seeking structured inbound or outbound programs.
Need a program on your preferred dates?
Share travel month, group size, and cities — we’ll recommend a structure that fits your pace and standards.