Terms of Service

Your rights and responsibilities when using our services.

At Dong Thi Travel, we aim to ensure that your experience with us is seamless and enjoyable. By completing a tour purchase or registration on our website, you agree to the following terms and conditions. Please take a moment to read through these terms to understand your rights and responsibilities when using our services.

Email Communication

Information and Updates

Upon completing a tour purchase or registration, you consent to receive emails from Dong Thi Travel. These emails will provide you with important information regarding your chosen destinations, specific details about your registration, and updates related to your tour. Our goal is to keep you well-informed and prepared for your upcoming travels.

Customer Feedback

To continuously improve our services, we may also send you an email invitation to fill out a customer feedback form after your trip. Your insights and experiences are invaluable to us and help us enhance the quality of our tours and services.

 

Privacy and Data Protection

Dong Thi Travel is committed to protecting your privacy. Any personal information collected during the registration or purchase process will be used in accordance with our Privacy Policy. We take necessary measures to ensure that your data is secure and only used for the purposes outlined in our policy.

 

 

Booking and Registration

Booking Confirmation

Upon successful completion of your tour purchase or registration, you will receive a confirmation email detailing your booking. This email will include all necessary information about your tour, including itinerary, payment details, and any additional services you may have requested.

Changes and Cancellations

If you need to make any changes to your booking or registration, please contact our customer service team as soon as possible. Changes are subject to availability and may incur additional fees. For information on our cancellation policy, please refer to our Cancellation Policy.

 

Customer Support

We are dedicated to providing exceptional customer service. If you have any questions or require assistance at any stage of your booking or tour, please do not hesitate to reach out to us. Our customer support team is available to help you with any inquiries or issues you may have.

Terms of Use

By using our website and services, you agree to comply with our terms of use. We reserve the right to modify these terms at any time, so please review them periodically. Continued use of our services after any changes signifies your acceptance of the updated terms.

 

Contact Information

If you have any concerns or need further information about our terms of service, please contact us:

  • Address: 1st Floor Tower V2 Sunrise City, District 7, HCMC, Vietnam
  • Email: support@dongthi.vn
  • Phone: +84-28-6650-8688

Thank you for choosing Dong Thi Travel. We look forward to providing you with an unforgettable travel experience.