Quality Commitment

At Dong Thi Travel, we are driven by our business philosophy: "Business activities always focus on customers, employees, and the community." To be worthy of the trust that our esteemed customers place in the Dong Thi Travel brand, we commit to the following:

Customer Service Excellence

We are dedicated to providing the best possible service to our customers. Our team continuously strives to meet and exceed customer expectations, ensuring a memorable and satisfying travel experience.

Commitment to Tour Integrity

We promise to deliver travel products as described in our contracts and agreed-upon tour programs. Our goal is to ensure that every aspect of your journey matches the descriptions and promises made at the time of booking.

Employee Training and Development

We regularly train our staff to enhance their sense of responsibility, professional ethics, and customer service skills. This continuous improvement ensures that our team is always prepared to offer superior service and support to our customers.

Environmental and Cultural Responsibility

We are committed to organizing tours that do not negatively impact the environment, cultural heritage, or social customs. Our activities are designed to respect and preserve national security and social order, ensuring sustainable tourism practices.

Continuous Improvement

We are devoted to building, maintaining, and continuously improving our Quality Management System. This approach enhances our operational efficiency and effectively manages risks, ensuring the highest standards of quality in all our services.

Contact Us

If you have any questions about our quality policy or need further information, please feel free to contact us:

• Email: support@dongthi.vn
• Phone: +84-28-6650-8688
• Address: 1st Floor Tower V2 Sunrise City, District 7, HCMC, Vietnam

Thank you for choosing Dong Thi Travel. We look forward to providing you with an exceptional travel experience that upholds our commitment to quality and customer satisfaction.